We aim to deliver all orders within 2-7 days if the goods are in stock.
If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again.
If we cannot source the item we will contact you to inform you. All Delivery charges mentioned on the site are UK Mainland only,
please contact us if you require other delivery options.
Please insure all items are checked upon delivery prior to signing the couriers delivery sheet.
Any damage to items found after the couriers delivery sheet has been signed is not covered in the courier insurance.
Ordering Online
When ordering online via our store please be aware some items include the 4% paypal fee,
this is due to the small margins we work to so we are able to offer the items to you at the best possible price,
because of this we are unable to absorb the fee ourselves.
Warrenties
All warrenties for non JSP branded items are provided by the manufacturer.
Lifetime warrenties on exhausts (where applicable) are RTB Warrenties with the manufacturer and not JSP.
Cancellation
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt.
Returns Policy
We want you to be happy with your purchase. Please check the goods on delivery and ensure that they have been supplied correctly.
If any of the goods prove to be unsuitable please return them within 7 days with the original packaging and in an unused and sellable condition.
Incorrectly ordered parts will incur a 25% return to stock fee.
If you are in any doubt about the parts you are ordering then please contact us before ordering.
Jap-Spec-Performance will be liable for return delivery charges on faulty parts only.
The customer will be liable for return delivery charges for incorrectly ordered parts or unwanted parts returned.
All items returned after 7 days will be subject to a 25% restocking charge.
Goods must be returned in the original packaging, undamaged & in a sellable condition.
4% Handling Charge where applicable is non refundable
All Special order items are non-returnable
Third Parties
We take no responsibility for third party cost. We will not reimburse any fitting or labour charges from garages etc.
